The Atlantic Oceanside Hotel and Event Center is seeking a full-time, year-round Property Liaison. As the Property Liaison, you will be responsible for providing, facilitating, and improving communications between all departments and staff of the property. You will build and maintain mutually beneficial relationships with all managers and employees across all levels of the hotel, and with the administrative and executive team of Witham Family Hotels. You will also act as a main point of contact for welcoming and onboarding new and returning employees, and sourcing and supplying resources to managers as needed, for brand perception purposes.

Job Duties:

  • Assist the General Manager in day to day operations.
  • Use technology effectively to maximize productivity and efficiency.
  • Embrace change, innovation, and creativity.
  • Support the hotel in achieving high performance levels in service and profitability.
  • Support a culture that promotes high employee morale and performance.
  • Attend and participate in Department Manager meetings to foster open lines of communication.
  • Address problems and troubleshoot solutions.
  • Perform additional duties as assigned.

Flexibility Required:

  • Must be able to work flexible shifts as needs change based on volume of business.

Skills Required:

  • Solid leadership, decision making, and problem-solving skills.
  • Team-oriented focus
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Ability to prioritize tasks to meet deadlines
  • Excellent organizational skills and attention to detail
  • Ability to work in a fast-paced environment
  • Proficient with Microsoft Office Suite
  • Ability to communicate efficiently and respectfully with others

Working Conditions

  • Frequently exposed to temperature changes, heat and/or cold and humidity depending on the season.
  • Must be aware of your surroundings, as the properties offer multiple hazards.
  • Frequently noisy.

Physical Demands

  • Prolonged periods of sitting at a desk and working on a computer.
  • Moderately physically demanding job that requires prolonged periods of walking, standing, and some bending, lifting, carrying, twisting, kneeling. reaching. feeling, and working.
  • Must be able to lift up to 15 pounds at times.
  • Ability to perform repetitive motions, talk, to reach, handle, grasp, and communicate.
  • Eye/Hand/Foot coordination required.
  • Frequent computer keying using both hands and viewing material on a computer screen.

Position Type and Schedule

The Property Liaison position is a full-time, year-round position. The schedule will average 35 hours per week. Your hours and shifts can vary, and can include early mornings, late nights, evenings, weekends, and holiday hours. The work may be performed on any day of the week from Sunday through Saturday. Overtime may be available and will be paid in accordance with federal and state laws.

Required Education and Experience

  • Some college/Associate Degree and/or equivalent work experience preferred.
  • Prior experience working in the hospitality industry or office type environment is essential and required.